Helping Natural Resources Wales keep communities safe, secure and connected

Natural Resources Wales
Performance Security

Since 2019, we’ve been working with Natural Resources Wales (NRW) to ensure their critical systems are reliable, accessible, and secure - enabling them to protect communities, manage resources, and safeguard the environment.

Natural Resources Wales (NRW) is responsible for the sustainable management of Wales’ natural resources, safeguarding biodiversity, and protecting communities from environmental risks. From flood warning systems to internal collaboration platforms, NRW relies on a range of digital systems to deliver timely information, support decision-making, and enable staff to work effectively.

The stakes: reliability, security, and accessibility

NRW’s public-facing and internal systems are mission-critical. Flood warnings, telemetry data, and other environmental alerts must reach communities without delay, while internal platforms need to facilitate secure collaboration and inclusive access for all employees. Ensuring these systems are dependable, protected, and easy-to-use is essential for NRW to protect communities and manage resources sustainably.

Our approach: strengthening systems, inside and out

We work closely with NRW to help strengthen their platforms. For public-facing systems such as the Telemetry and Flood Warning Systems, we provide annual penetration testing, load testing, and accessibility audits to ensure they remain resilient. These systems deliver critical data and alerts that communities and decision-makers rely on, making accessibility, security, and availability essential.

Internally, we support NRW’s collaboration and training platforms, including Microsoft Teams, Whiteboard, Forms, and their Learning Management System. Our work includes accessibility and security reviews to ensure staff can collaborate effectively and safely, regardless of ability, and that sensitive communications are protected.

The impact: safer communities and smarter operations

Our partnership with NRW strengthens both their operations and their overarching mission. Communities can rely on timely flood warnings and environmental updates, while staff benefit from inclusive, secure collaboration tools that support effective decision-making.

By ensuring these systems are robust, accessible, and secure, we enable NRW to protect people, manage natural resources sustainably, and make confident, data-driven decisions.

In short, our work helps NRW achieve its mission with resilience, efficiency, and long-term impact.

Share this article

'We’d like to thank the Zoonou team for their dedication and professionalism throughout our partnership. Their support has been key in helping Natural Resources Wales strengthen the resilience and accessibility of our systems, so we can better protect communities and the environment. We really value the work and appreciate the difference it will make for people across Wales.'

- Dean Johnson, Test Manager at Natural Resources Wales

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